Navigating the unknown: A harm reduction tools for first-time offenders
Imagine the fear, uncertainty, and overwhelming emotions of facing imprisonment for the first time. In
collaboration with Sovia, we embarked on an
innovation project to uncover the complex needs and
mental
states of
individuals in this challenging situation. Explore how our findings could offer support,
guiding
individuals
through this tough time towards a hopeful future.
Outcomes
Description of a systemic gap in czech prison system
Developement of several tools to decrease its severity, namely:
In-depth instructions for what needs to be done after one receives a prison sentence
Website information architecture proposal for future website aimed at people
receiving a
court sentence
Training programme for professionals in helping professions
Methodical questionnaire for professionals in touch with our target group to help them
evaluate
their situation
Collaboration with a diverse team of key system actors to strenghten project's impact
Knowledge transfer and creating new connections between participating organizations and key systemic
actors
How did we get there?
User research
Focus groups & workshops
Internal workshops
Prototyping and usability testing
We focused on creating several tools that might help fill in identified gap in the system. Our aim
was to get
the most amount of relevant feedback to address later and then fine-tuning our proposals based on
this
feedback.
Created prototypes of several tools that might be used to help out primary target group
or
workers in services where our target group seeks help often
Iterative development and adjustment of those prototypes based on gathered fedback, roughly
following
the RITE
approach
Feedback gathering with helping services' representatives and in partner prison with selected
participants meeting our criteria